FAQs

General

What are the conference dates?
Attendees will arrive in Venice on 23 April. Registration will open at 12:00 PM on 23 April and sessions will begin that afternoon. There will be full day and evening programs on 24 & 25 April, concluding with our final evening event on Tuesday. All departures will be 26 April.

Where will breakfast be served?
Breakfast is served daily from 7:00 AM in Il Molino restaurant, on the ground floor of the hotel close to the meeting space. Coffee, tea, and light refreshments will be available at the Venetian Ballroom foyer area each morning but you should plan to eat breakfast in the hotel restaurant before sessions begin (at 8:30 AM each day).

What is the required reading and when will I receive my book?
The required reading is “Bluefishing: The art of making things happen” by Steve Sims. You should have received your copy of the book by now, if you have not, please feel free to purchase a copy yourself and expense the cost of doing so via Concur.

Dress Code & Packing Tips

What should I pack?
General:
Mid – Late April temperatures in Venice are typically 52–62.6 Fahrenheit, 11–17 Celsius. We hope the sun will shine during our time in Venice, but we recommend layers as the temperature can drop noticeably in the evenings. It might be a good idea to bring a raincoat or an umbrella in case of rain!
Activity: Bring comfortable shoes and attire, something you don’t mind getting a little wet (you are unlikely to get soaked, we promise)—athleisure is perfect for this!
Footwear: Venice is famed for winding cobbled alleyways, bridges and steps. There are no cars or transportation on the islands, so you should anticipate walks of up to fifteen minutes to reach our destination once the boat drops you off in the evenings, plan your footwear accordingly.

What is the dress code for meetings?
Business casual attire is requested. Meeting rooms can sometimes be cold during the daytime sessions, so please plan accordingly if you are prone to getting chilly.

What should I wear to the evening events?
The dress code for evenings is more relaxed so please wear what you feel comfortable in. For those of you who appreciate specifics, here are a few more details on what you can expect each evening:

April 23: a relaxed cocktail dinner in an indoor venue, very close to the hotel (so no walking).
April 24: a seated dinner with your fellow program attendees at some of the city’s best (but not formal) restaurants. After we will head to Terrazza Aperol, though the venue has some indoor areas, it is mostly outdoors with a few heaters, so try to plan accordingly and allow for lower temps at the after-hours.
April 25: the theme for the final event is Venetian Ball, you’re invited to lean-in to this theme, but no pressure or specific dress-code applies and you should wear whatever makes you feel good!

*all our venues are indoor except the Terrazza Aperol, but we thought that knowing this information in advance might allow you to wear an outfit suitable for spring without concern for the Italian elements!

Attendance

Is attendance mandatory?
Attendance at Venice International Sales Conference is optional. Of course we would love for all invited employees to attend, learn, and celebrate this milestone year, but the choice is yours. All we ask is that you decide quickly; if you are not planning to attend, we may be able to offer the spot to someone else who would benefit.

Can I invite my colleagues?
All Venice International Sales Conference attendees were selected by leadership teams and senior managers in your division or program. Invitations are not transferrable. If you think someone is missing who should be in attendance, please flag this to your senior manager who will be able to discuss with the program leadership team.

Can I bring a guest?
No guests or plus-ones are allowed. Only invited employees from the TransPerfect family of companies can attend the Venice International Sales Conference sessions or evening events.

Accommodation

I would like to extend my hotel room at the end of the event, how do I do that?
Please reach out to the Venice International Sales Conference team using the contact form below. Someone will share details on who to contact to extend your room at your hotel.

Which hotel will I be staying in?
Hotel accommodations will be assigned and shared once a full attendee list is confirmed. Please expect to receive details of your hotel reservation in the second half of April.

Can I select my roommate?
Roommates will be assigned within each program (e.g., Sales with Sales) and in consultation with division leadership. With more than 240 employees scheduled to attend, we are unable to guarantee roommate preferences.

Will I have to share a room?
TransPerfect company policy is double occupancy rooming. All attendees have the option to pay a supplementary cost—half of the group room rate—if you wish to have your own room. This cost is €155 per night for a three-night total of €465, and you can confirm this option when you complete your travel request.

Can I book my own hotel?
No, all hotel accommodations are being handled centrally.

Can I have a late check-in or early check-out?
Early check-in and late check-out are at the discretion of each hotel. Please contact the hotel the day prior to arrival to discuss.

Travel

How do I book my travel for this event?
Once you have registered, look out for an email inviting you to fill out a travel request. Upon completing this form, you will receive a ticket from the travel team, and soon after they should be in touch to discuss travel options. Please be patient as there are more than 200 itineraries to book, rest assured the team will get to your request.

Can I book my own flight?
No, all travel for Venice International Sales Conference should be booked by the TransPerfect travel team. You will not be reimbursed for flights you have booked yourself.

Can I arrive early, or leave late?
If you would like to arrive early or leave late for personal reasons, assuming you have your manager’s written approval to do so, you may make a special request. Please note that any difference in fare resulting from the fulfilment of a special request must be paid by the individual who requested it. Additional hotel night costs outside of 23–26 April will need to be covered by the individual. The marcomm or travel teams will not handle early arrival bookings, so our recommendation is to make your reservation independently. In some cases, it may be possible to extend your conference hotel room after 26 April.

I see there are sessions on the afternoon of 23 April; if I am flying in on a red-eye, can I arrive a day early?
We recognize that many people will be traveling a long way, including a large number of overseas journeys. We have planned the agenda to allow for some time to get settled upon landing before sessions start that afternoon. The company is not covering arrivals earlier than 23 April. If you wish to request an early arrival, you are responsible for 100% of airfare differences and hotel room costs, and we are unable to guarantee that you will have the same room at the hotel you are booked at for the conference.

I’d like to extend my trip; can I request a specific flight?
Yes assuming you have your manager’s approval to do so (in writing) you may make a special request. Please note that any difference in fare resulting from the fulfilment of a special request must be paid by the individual who requested it. Typically, this can be deducted from your next expense payment via Concur.

I need to change my flight/I’ve lost my e-ticket/my flight has been canceled. Whom should I contact?
If you have any issues with your ticket, you should reach out to the travel team at travelsupport@transperfect.com for assistance. Many day-of-travel challenges are best handled by directly contacting the airline, so you may wish to try this first.

I need a visa to travel to Italy; how do I get this?
Please complete your travel request and note that you require a visa in the comments section on that form. The travel team should book you a flexible ticket. Once you have done this, you should reach out to your local HR team, HR-xxx@transperfect.com to discuss your specific case and get the process started. If proof of hotel accommodation in Venice is required for your visa, HR will reach out to the International Sales Conference planning team directly on this matter.

Registration & Agenda

How do I access the app?
The app is not yet live but will be soon (by Monday, 17 April). When it is, we will send out an invitation to all attendees to download the app and set up their profile.

When will the final conference program be released?
You can expect to learn details of the conference and program sessions the week of 17 April.

Can I choose which sessions to attend?
Sessions are pre-determined by your manager and/or leadership team. You will be able to find your personalised agenda for the Venice International Sales Conference in the mobile app, and we do ask that you stick to the sessions that have been assigned for you.

When and where do I register and pick-up my name-badge?
Registration will open at Hilton Molino Stucky in the Venetian Ballroom Foyer at 12:00 PM on Sunday, 23 April. Please keep your name badge with you at all times, including during the day at the conference and also at the evening events.

Expenses

Will meals be provided?
All meals will be provided from a light lunch on 23 April to breakfast at the hotel on 26 April. To cover the cost of meal expenses incurred during travel days to and from Venice, every attendee will be able to claim a set one-off amount of €45 via Concur.

What other expenses will be covered?
Home to airport transportation: TransPerfect will cover the cost of your travel to and from your home airport. Please refer to the company’s reimbursable expense guidelines for details on what you are authorised to claim.

Marco Polo Airport transportation: We are coordinating water taxis from the airport to the Hilton Molino Stucky (and back) for all attendees. As these transfers are being coordinated centrally by the events team, no private water taxis will be reimbursable to/from the airport without prior written approval from eventsteam@transperfect.com.

Other expenses: If you have any other questions related to expenses for this trip, please refer to the company reimbursement guidelines, which can be found on Central.

How do I claim my expenses?
Expenses are claimed through Concur. If you are not familiar with this process, you can find further details of how to set up and account and claim expenses on Central.

CONTACT THE TEAM