Trial Interactive Customer Summit – London
Park Plaza London Westminster Bridge
200 Westminster Bridge Road
London, England, United Kingdom, SE17UT
16-17 September 2025
This invitation-only conference offers networking opportunities, product showcases, insightful client success stories, and thought-provoking sessions featuring Trial Interactive experts and industry-leading guest speakers.
Designed with the Trial Interactive user in mind, the agenda includes opportunities to interface with our experts and ask your most burning questions. Come interact with your peers and help drive the evolution of Trial Interactive.
Don’t miss out on the chance to attend the OpTImize Summit. Secure your spot and be part of shaping the future of your eClinical solutions.
Meet the TI Team
Gillian Gittens, Director of eClinical Strategy and Solutions, is a TMF industry veteran with over 25 years’ experience. Gill has a wealth of insight and expertise in managing TMF services and delivering ongoing customer success across all aspects of TMF operations. A member of the CDISC TMF Reference Model Steering Committee and Project Management Team leading the V4 initiative, Gill has key expertise and insight in industry best practice, regulatory guidance and the future of TMF management.
Ben Rogers, LMK’s Manager of TMF Education and Employee Development, is responsible for LMK’s TMF University, including the delivery of accredited TMF University courses and the thorough evaluation of student competency assessments. He also oversees LMK’s Corporate Training & Education Program where he leads the development of training content and resources for LMK staff and clients. He has extensive experience in the clinical research industry and has worked in nearly every facet of TMF, from Document Technician to Senior Manager of Site Management Services and TMF.
Hope formally joined TransPerfect in 2021 after nearly two years of working as a contractor with TransPerfect’s Trial Interactive (TI) team developing our Clinical Trial Management System (CTMS). Hope brings 16 years of life science experience, including a vast knowledge of CTMS-related information and systems utilized across the industry in pharmaceutical and clinical research organizations. Trial Interactive officially launched its CTMS at the end of 2021 under Hope’s direction as the Product Owner. Since the launch, TI’s CTMS solution has continued to incorporate over 50% of customer-requested improvements within each release.
Laurel-Ann Schrader is a resident TMF subject matter expert. She is a Certified TMF Manager with 21+ years’ experience. Her expertise includes TMF inspection readiness, preparation, and support; best practices for clinical document processes, procedures, and cross-functional culture; eTMF implementation and management; and the real-world application of the TMF Reference Model. She previously worked in clinical operations at Ardea Biosciences, ICON, BioPharm Systems, and Amylin Pharmaceuticals. Laurel is an active participant and contributor to the TMF Reference Model working groups and is a thought leader in the TMF industry.
Katherine Cianciarelli is a senior product manager with almost a decade of experience in eClinical technology. An engineer by trade, she focuses on building practical AI tools that improve clinical research workflows. Her work centers on finding smart ways to optimize processes while ensuring responsible and compliant technology use, always seeking to bridge the gap between technical innovation and real-world research needs.
Jay leads the development of product features and new capabilities for Trial Interactive, bringing over 25 years of experience in product management, consulting, and engineering across life sciences, enterprise software, healthcare, and other industries. Before TransPerfect, he oversaw cloud migrations for enterprise platforms at Medidata and Sparta Systems. His expertise spans eTMF, CTMS, RTSM, EDC, Coding, Grants, and eCTD solutions, as well as enterprise quality and document management. Jay has also developed mobile apps for physicians, sales reps, and consumers in music and sports. His leadership drives innovation in clinical and regulatory technology.
April Mattison-Wolfe brings 24 years of Clinical Operations experience to TransPerfect’s Trial Interactive (TI) Technical Services, including 7+ years as a Clinical Operations Trainer and Clinical Business Systems Analyst. With expertise from both sponsors and CROs, she helps TI clients identify CTMS needs and configure tailored solutions. April’s deep understanding of clinical systems requirements and pharmaceutical business practices ensures clients optimize their clinical trial management systems for efficiency and compliance.
With nearly 30 years in life sciences, Christine is a strategic leader dedicated to solving challenges, optimizing processes, and driving innovation. Her experience spans CROs, sponsors, academia, non-profits, and technology vendors, giving her a unique perspective on industry needs. At TransPerfect, she develops and implements innovative solutions that deliver real impact. Chris is committed to turning ideas into results, consistently exceeding expectations through her expertise in quality, business strategy, and technology. Her dedication to continuous improvement ensures clients stay ahead in an evolving industry.
Laurie came to TransPerfect 3 years ago from the CRO space, working the previous 14 years at Worldwide Clinical Trials in the TMF Mgmt. group and has experience with several eTMF systems (which included TI as the CRO’s System Admin). Laurie worked on over 500 studies across all therapeutic areas and phases I-IV, pre- and post-marketing, First in Human, and Post-Marketing/Evidence studies. She strongly values the relationship between functions and systems and ensuring everyone is following the quality requirements and best practices to ensure delivery of inspection ready TMFs and positive audit/inspection results. Quality is everyone’s responsibility.
Stacy Dagana has 10 years of experience in the pharmaceutical industry on the vendor side, starting in records management before transitioning to document processing, project management, and implementation. For the past 3.5 years at Trial Interactive, she has successfully implemented eTMF, SSU, eISF, MyTI, and eFeasibility for over 50 clients. Stacy specializes in helping customers navigate settings, features, and configurations for these platforms. She is also available for working sessions on valuable eTMF enhancements, including CRA reconciliation, required documents/events management, and quality review, ensuring clients maximize efficiency and compliance from the start.
Michael Smyth is the Division President of TransPerfect’s Life Science Solutions, including the Trial Interactive platform and its solutions. Smyth has 30+ years of experience working in the pharmaceutical clinical development industry across sponsors and CROs. Michael as his passion consults with our pharmaceutical, biotechnology, medical device, and CRO clients to determine how to most efficiently use our Trial Interactive platform to streamline clinical development processes for all stakeholders. Smyth is an active member of the Drug Information Association and frequent blogger on all things focused on improving the entire clinical trial landscape to bring products to market faster.
Avani Amin brings 18 years of experience in TMF management and oversight, having worked across multiple FSP TMF providers. She leads the eClinical Solutions Study Owner unit at Trial Interactive, overseeing TMF management for 200+ clients. Avani specializes in best practices around system implementation, TMF oversight and customer success for our global customer base. She also provides expert TMF consulting, assisting clients with eTMF and CTMS optimization, business process development, and SOP/TMF plan creation. With evolving regulations and technology, Avani promotes compliance by effectively communicating regulatory expectations and TMF requirements across the clinical document and trial management space.
Interested in seeing last year's panel discussions?
Watch our 2024 opTImize panel discussions.
Agenda Coming Soon
FAQ
Is this event free?
Yes, there is no registration fee associated with this event. However, spots are limited.
Who is this event for?
OpTImize is for more than just TransPerfect and Trial Interactive clients! The summit is geared toward executives, directors, and senior managers within the clinical trial industry. Spaces are limited and will be prioritized accordingly, therefore eligibility is subject to approval by the TransPerfect Trial Interactive team.
Do I have to attend both days?
No, registration covers both days, but we understand some people can only attend one day of sessions.
I have more questions, who do I contact?
Email optimize@transperfect.com with any additional questions.
